💌 Contact Us

Have a question, a concern, or just wanna show love? We’re here for you, boo.

Whether it’s about your order, a journal suggestion, a collab idea, or you just need some good vibes sent your way — drop us a message.

📬 Email Us

hello@cloudnineco.shop
We aim to respond within 24–48 hours (Monday–Friday, 10 AM – 6 PM EST).
Please include your order number if you’re reaching out about a purchase!

📦 Order Issues?

If you received a damaged or incorrect item, email us within 7 days of delivery with:
    •    Your order number
    •    Photos of the item and packaging
    •    A quick description of the issue

We’ll take care of you from there. Promise.

💡 Common Questions?

Check our FAQ or Refund Policy for fast answers about shipping, sizing, and more. (Don’t forget to link once those are live!)

✨ Stay Connected

Follow us on socials for updates, new drops, and soft life energy:
    •    TikTok: @cloudnineco
    •    Instagram: @cloudnineco.shop